1. Acceptance of Terms


1.1. Your access to and use of wheretoglow.co.uk and the Services provided are strictly subject to these Terms and Conditions.


1.2. You agree not to use the website for any unlawful purposes or actions that are prohibited by these Terms and Conditions.


1.3. By using this website and/or services you are fully accepting the Terms and Conditions stated. If you do not accept these Terms and Conditions you must immediately stop using the Website and/or Services.


1.4. Wheretoglow reserves the right to update or change these Terms and Conditions at any time. Continued use of the website following any changes will be seen as acceptance to these changes. Responsibility is therefore held upon the customer to review Terms and Conditions frequently.


1.5. Update of the Websites content may occur at any time. We will try to advise when this takes place.


1.6. These Terms and conditions have been written April 2022 and will be effective from the website being live.


  1. The Services


2.1. Wheretoglow perform tailored checks to its members to verify credentials of all businesses advertised on the website. This includes insurance documentation and that courses undertaken are accredited.


2.2. Wheretoglow collects and reviews feedback from customers of its members by means of feedback and our reviewing system. Please see guidance on reviewing process.


2.3. Wheretoglow reviews recommendations from the public regarding its members and the services they provide. We will work with the members to ensure all reviews are true to word and display a fair review with slander or mis information.


Wheretoglow aims to:


  • Advertise and promote quality services provided by its members
  • Promoting members to the public, putting an end to poor practice within the beauty industry
  • Expose accountability of its members through advertising on the website (in relation to tailor checks and agreeing of standards). Our Standards


  1. Other Applicable Terms


3.1. These Terms and Conditions refer to the following additional terms, which also apply to your use of the Website:


If you are a member of Wheretoglow, our Terms and Conditions for members will also apply to your use of the Website. In the event of a conflict between Terms and Conditions and the Terms and Conditions for members, the contents of those additional terms shall prevail.


3.2. All treatments provided by members on wheretoglow will be responsibility of the technician doing the treatment. Wheretoglow will not be held accountable for anything done within the treatment prior, during or post. Wheretoglow is not responsible for any products used or poor practice. We are there to minimalize risk. Any complaints need to be dealt with straight away with technician before contacting wheretoglow, if medical treatment is needed this needs to be done before contacting wheretoglow. Wheretoglow has the right to suspend members if poor practice is continuing.


  1. Access to the Website


4.1. Wheretoglow can not guarantee that the Website or any content will always be available or never be uninterrupted. We will try to make members aware if ever there was an issue and have tried to minimalize the risk.


4.2. Responsibility lies with you to provide access to the Website.


4.3. Your access to the Website is permitted on a temporary basis only.


4.4. Wheretoglow has the right to suspend, withdraw, discontinue or change any part of the Website without any notice to you.


4.5. If at any time the Website becomes unavailable for any period of time Wheretoglow will not be held liable for any reason.


  1. Intellectual Property Rights


5.1. Upon accessing the Website you agree that you will access the contents solely for your personal, non-commercial use.


5.2. Website content may not be copied, downloaded, transmitted, stored, reproduced or distributed without written consent completed by Wheretoglow. This list excludes the copying/downloading of Wheretoglow members to promote their business. Wheretoglow branding is allowed to be used by members only. Printing of website is allowed when used by customers for personal uses only. Privacy Policy


5.3. Uploading of content to the website assigns all right to the content to Wheretoglow. Such content included text and photographs.


5.4. Content uploaded is agreed to be in connection with the name you have submitted to Wheretoglow.


5.5. Once content is uploaded to Wheretoglow you agree that such content has become property of Wheretoglow. If ever your work is used for advertisement on social media credit will be given.


  1. No reliance on information or speed of service although we will try to withhold our service to a high standard.


6.1. The content contained on the Website is provided for general information only. It is not intended to amount to advice on which you should rely blog posts will be that of an opinion which is not represented or ideas of wheretoglow. Wheretoglow will remain impartial to guest bloggers ideas and information.


6.2. Wheretoglows’ content may at times be out of date and although efforts to update information will be made, Wheretoglow are under no obligation to update.


6.3. Wheretoglow aims to contact customers within a reasonable time where urgent concerns are raised, doing so through our enquiries email. However, Wheretoglow do not hold liability for the failure of a member to succeed in services provided.


6.4. Members pricing is not approved or regulated by Wheretoglow, where a price is agreed for a members service a contract between you and the service provider is held in place. Wheretoglow is not a party to it.


6.5. During our tailored checks regarding a members registration , Wheretoglow requests copies of in-date insurances and qualifications. Insurance dates will be monitored through our system and the member will be notified if insurance is due for renewal, confirmation that insurance details are updated will be requested. Evidence of this renewal will be uploaded for our administration team to review. A twenty one day period will be allowed for this process, within this time if request is not met then membership will be suspended. Wheretoglow will not be liable for any misuse. Payment will still be expected and not refunded.


For further reassurance, Wheretoglow recommends that your request to see a copy of the members Wheretoglow certificate of accreditation before using their services.


  1. Prohibited use


7.1. You agree to use the Website for lawful purposes only and not:


  • Breach any law or regulation including local, national or international.
  • To not use the website to commit fraud or use for fraudulent purposes
  • You will not use the website to create harm to a business or entity in anyway
  • Violation of the privacy of others.
  • To decompile, dissemble or derive the code used on the website.



  1. Links to third party websites will only be part of links to social media to give viewer more information.


8.1. The Website/Services may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that wheretoglow has no control over such websites and is not responsible for the content or availability of any such websites.


8.2. Wheretoglow reserves the right to withdraw linking social sites without notice if wheretoglow feels your social media sites or contact details are not appropriate for consumers to view.


  1. Viruses


9.1. Wheretoglow is unable to guarantee no virus’ will be on the site although our high priority is prevention.


9.2. wheretoglow will not be liable for any loss or damage caused by a virus, or any other technologically harmful material that may infect your computer equipment, data, computer programs or other proprietary material due to your use of the Website.


  1. International use


As a member of wheretoglow you agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside (if different) and with all local laws and rules regarding acceptable use of and conduct on the Internet.


  1. Indemnity


11.1. You agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside (if different) and with all local laws and rules regarding acceptable use of and conduct on the Internet.


11.2. You agree to indemnify and hold wheretoglow and its employees, agents and associates harmless from and against any breach by you of these Terms and Conditions. If you are claiming against wheretoglow for breaching any terms and conditions you will be liable for all wheretoglow reasonable legal costs incurred due to break of terms and conditions.


  1. Disclaimers and limitation of liability


12.1. Use of the Website/Services is at your own risk.


12.2. To the extent permitted by law, wheretoglow will not be liable for any indirect or consequential loss or damage (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with wheretoglow.


12.3. Whilst wheretoglow makes reasonable efforts to ensure that all information it provides is accurate, wheretoglow makes no warranty that the Website/Services the Content will be accurate or credible, that the functionality of the Website/Services will be uninterrupted or error free, that defects will be corrected or that the Website/Services or the server that makes them available are free of viruses or anything else that may be harmful or destructive.


12.4. wheretoglow will not be liable to you for any loss suffered (even if such loss is foreseeable) in relation to your use or inability to use the Website, any inaccuracies or delays on the Website or any reliance by you on content contained on the Website. If struggling to access your profile on site and have made every attempt to get access, wheretoglow will offer a refund for the days lost.


12.5. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of wheretoglow for death or personal injury as a result of the negligence of wheretoglow or that of its employees or agents.


12.6. Nothing in these Terms and Conditions shall affect your statutory rights as a consumer.


12.7. Wheretoglow will ensure all statements and information submitted by members and public will be checked rigorously any concerns arising spot checks will be undertaken. What members or public add to website, wheretoglow cannot be held responsible for false omission or inaccurate claims.


12.8. Users of the service do hereby represent, understand and expressly agree that wheretoglow does not make any warranty or guarantee over the quality, timing, integrity, responsibility, legality or any other aspect whatsoever of the materials or services offered or delivered by its members to their customers.


12.9. You hereby expressly agree not to hold wheretoglow (or wheretoglow agents, representatives, advertisers or employees) liable for any instruction, advice or services delivered which originated through the website or associated Services and Wheretoglow expressly disclaims any liability whatsoever for any damage, suits, claims, and/or controversies that have arisen or may arise, whether known or unknown therefrom.


  1. Uploading content to the Website

13.1. If you are over the age of 18 you are permitted to upload content. Where you upload content to the Website you must ensure that all content uploaded:

  • Is true and does not include potentially misleading information.
  • Is relevant to the website and must be credible.
  • Complies with local, national and international law.
  • Does not have disclosure of personal or confidential information.
  • No uploading information that can be defamatory, nudity, inflammatory or aggressive.
  • That images used are always consented to by all parties involved.
  • No discrimination or prejudice – race, sex, religion, nationality, disability, age or sexual orientation.
  • Does not have the purpose or effect of advertising, discussing or commenting on third party businesses who are not a Member.
  • Is not threatening, abusive or invades others privacy or causes annoyance, inconvenience or needless anxiety


13.2. Where content you upload does not comply with the Content Standards or requires clarification, wheretoglow may contact you for further information, before publishing such content at the review of information process.


13.3. wheretoglow will not be responsible, or liable to any third party, for the content or accuracy of any content uploaded by you to the Website.


13.4. wheretoglow will remove or withhold any content at any time which it considers fails to adhere with the Content Standards set out in clause 13.1. The member will be notified of this


  1. Rights of wheretoglow


14.1. If you fail to follow terms and conditions wheretoglow can;

  • Temporarily or permanently withdraw your access to the Website;
  • Commence legal proceedings against you for your actions;
  • Disclose necessary information to law enforcement authorities.

All will happen without warning to member if concerns arise.

Responsibility of creating a business profile lies solely with the customer. Wheretoglow can not take responsibility of unpublished profiles. Customers will receive a welcome email on sign up as a reminder to create a profile with the form provided, failure to do so can result in future payments still being taken without a published profile.


  1. Governing Law


These Terms and Conditions shall be governed by and construed in accordance with the law of England and Wales and Scotland you hereby submit to the exclusive jurisdiction to the courts of England, Scotland and Wales.